Cancellation policy

This policy applies if you buy a subscription on www.nalo.london.

Subscriptions

• You are charged at the frequency you choose when you sign up, until you cancel. Each charge, and the date of your next order, is shown in your account and confirmation emails.
• There is no minimum term. You can skip a delivery, change your order or cancel at any time through your account, or by emailing orders@nalo.london.
• To stop your next order, cancel at least [2] working days before your next billing date. Orders that have already been processed for dispatch cannot be cancelled.
• If we change the price of your subscription, we will email you at least [14] days before the new price applies, so you can cancel if you wish.
• Our Refund policy applies to each delivery, including returns of unopened items and damaged or faulty items.

This policy does not affect your legal rights as a consumer.